PRIVACY POLICY

Last updated: September 27, 2026

Feelwell Spa (“we,” “us,” or “our”) operates www.feelwellspa.com. This Privacy Policy explains how we collect, use, and disclose personal information through our website and in connection with appointment requests, service inquiries, and related communications.

Our Wix website does not store medical records or clinical intake information. We maintain those records through a separate platform, outside the scope of this website policy. Please do not include medical histories or other sensitive medical information in website inquiry forms.

Information We Collect

Depending on how you use our website, we may collect:

Your name, email address, and telephone number.
The service you inquire about or request.
Appointment preferences, booking details, and scheduling correspondence.
Information you voluntarily include in messages or feedback.
Technical information, such as your IP address, browser and device details, and website activity, depending on the tools enabled and your cookie preferences.

How We Collect It

We collect information directly when you submit a contact form, inquire about a service, request an appointment, or communicate with us.

Wix and services connected to our website may collect technical information automatically through cookies and similar technologies. Where required, we request consent before using nonessential cookies.

Why We Collect Information

We use information to respond to inquiries, explain our services, manage appointment requests, send scheduling updates, and operate and secure our website.

If you subscribe to promotional communications, we may also use your contact details to send service updates or offers, subject to applicable consent requirements.

We may also use information to comply with legal obligations and resolve disputes.

Storage & Disclosure

Our website is hosted on Wix.com. Information submitted through our website may be stored and processed using Wix’s databases, applications, and hosting infrastructure.

We may disclose information to service providers that help us operate the website, manage appointments, and deliver communications. These include Wix, Booker, and Mindbody.

We may also disclose information when required by law or necessary to establish, exercise, or defend legal claims.

We use reasonable safeguards appropriate to the information we handle. No internet transmission or electronic storage system is completely secure.

For more information about Wix’s practices, visit the Wix Privacy Policy.

Cookies & Analytics

Cookies are small data files stored in your browser. Our website uses essential cookies to support security and core functionality. Depending on our configuration, optional cookies may also support preferences, website analytics, or marketing.

Where required, optional cookies are used only after you consent. You can manage your choices through [cookie settings link or button location].

Wix’s published standard cookie list includes session cookies and persistent cookies. Session cookies are intended to last for a browsing session. Listed persistent cookies have durations of 24 hours, six months, or 12 months, depending on their function. Actual cookies and durations depend on the website features and integrations in use.

For information about Wix’s standard cookie names, purposes, and durations, visit Wix’s cookie information page. Additional services or integrations may use cookies with different expiration periods.

You can also delete or block cookies through your browser settings. Blocking essential cookies may affect website functionality.

Communications

We may use your contact information to respond to questions, confirm appointment requests, and provide scheduling or service-related updates.

If you receive promotional communications, you can unsubscribe using the instructions provided or contact us directly. Opting out of marketing does not stop necessary communications about appointments or requests you have made.

Retention

Cookies remain in your browser for their applicable duration unless removed earlier. Cookie expiration does not necessarily delete information previously collected through those cookies.

We store website inquiries, appointment information, and communications separately from browser cookies. Wix’s cookie expiration periods do not determine how long these records are retained.

We retain website inquiries and appointment-related information for [insert retention period or specific criteria]. We retain marketing preferences for [insert period or criteria], including records needed to respect unsubscribe requests.

Some information may be retained longer where required by law or necessary to resolve a dispute.

Minors

This website does not accept booking requests for minors. A legal guardian or parent must book a service for anyone under 18 and complete an Underage Consent form upon arrival for their scheduled service.

If you believe a minor has submitted information contrary to these requirements, contact us so we can review and address the situation.

Privacy Questions & Requests

You may contact Feelwell Spa to ask about the personal information we hold about you or to request that we update or delete it. We will handle requests in accordance with applicable law and may need to retain certain information to meet legal obligations, maintain records, or resolve disputes.

To submit a request, email feelwellspa@gmail.com or call (516) 679-8299. We may need to verify your identity before providing information or making changes.

Policy Updates

We may update this policy as our website, practices, or legal obligations change. We will post the revised policy on this page with an updated date. We will provide additional notice or obtain consent where required.